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How Mercury IP Intercom is helping to keep communication lines between underground mines and the surface safe whatever the emergency

5/1/2012

剧情简介

The customer operates a number of large scale coal mines in Australia. Day to day communications are carried out using IS (Intrinsically Safe) handsets at various locations within the mines that allow calls to and from other handsets, an operator as well as calls to be made and received from external sources.

在正常操作中,这个系统工作得非常好, 然而, with the inherent dangers found in mining operations the system must be equipped to deal with emergency situations as they happen. Critically important when responding to an emergency is the ability to keep the communications system open and available. The Mercury system guarantees this by providing the system operator with a ‘break lines’ key allowing for all external calls to be severed instantly and then re-established from the control room panel when the emergency is over.

所面临的挑战

Australia’s coal mining sector is critically important to the country’s power production and export sectors and as such this industry continues to explore ways to increase its efficiency, 有效性和安全性. 沟通是实现这三个目标的关键因素, 无论是日常电话还是紧急电话, 快速, dependable contact between the surface and the personnel below surface is essential.

In normal operation the system needs to accommodate telephone calls from above ground to the underground locations and vice versa and from one location underground to any one of the other 30 locations. 当紧急情况发生时, the operator needs to be able to take control and immediately sever all incoming and outgoing external communications, preserving system bandwidth to deal in the most effective manner with the emergency as it develops. 切断这些线路的能力可以防止, 例如, non emergency calls jamming the system which then blocks essential calls from being made.

In addition to these key elements the system must be scalable allowing for it to be expanded as the need grows; it should also be highly configurable allowing for settings such as the delay before auto operator connection to be defined.

解决方案

The solution provided by 三部曲 for this application involves four of its Mercury Interface Units equipped with FXO and FXS telephony cards and a dedicated telephony switch controlling the various underground elements of the network. Above ground a control room equipped with a half length PCI card and virtual panel has overall administrative control of the system.

Each of the four MIUs accommodate eight IS phones supplied by the client and allows each one to be assigned an individual number through which external callers can direct dial. Other simple functionality provided by the system includes automated connection to the control room after 5 seconds of the handset being lifted, ability to call out to external lines and the ability to call any of the other thirty IS phones directly.

At the operator position the system can be configured and managed with the operator able to call any one of the thirty IS phones with a maximum of four at any one time or in an emergency use a ‘Break Lines’ key to instantly sever all of the connections running through the telephony switch to external lines. This allows optimal efficiency to be achieved with management of the communications prioritised according to the safety need. 一旦紧急事件结束, the control room operator can re-enable the ability to make and receive external calls from their virtual panel. 

The system is extremely flexibly in design and has already been expanded to include an additional eighteen users bringing the system total to 48. To accommodate these new users an additional two MIUs and a second telephony switch were installed, demonstrating the flexibility that means this system can meet the needs of any application. 

主要挑战
  • Interoperability – disparate communications devices need to communicate freely
  • 实时通信-信息流应该没有延迟
  • Reliability – critical applications require robust, proven solutions
  • Right tools for the job – intrinsically safe phones in hazardous environments where other options are not suitable
三部曲解决方案的主要特点
  • Full interoperability between all operator, IS phones and all incoming call type
  • 实时双向一对一,支持呼叫
  • Ability for Operator to sever all external connections instantly and then re-establish this functionality as necessary. 虽然
  • not used in this installation the system can be configured to allow this function to be arranged into a number of sub-groups
  • 水星是经过现场验证的, COTS product with business/mission critical installations around the globe
设备使用
  • Mercury Interface Unit with Telephone Expansion (FXO) and Telephone Interface (FXS) Boards fitted
  • 客户提供的IS(本质安全)电话
  • 电话线交换机
三部曲系统的其他应用
  • 石化, 包括马来西亚在内的世界各地的天然气和核设施, 中国和英国
  • 美国的港口保安
  • 导弹射程和跟踪站
  • 军事训练与模拟
  • 扩展商用和军用空中到地面网络的覆盖范围